Free live training · Friday October 16 · 12pm Eastern / 1600Z
The drill for when someone gets under your skin.
How to lead instead of react when someone frustrates you, shuts you down or won't listen. You'll leave with one move you can take this week, and that move closes the gap between the impact you mean to have and the impact you're actually having.
For new managers, team leads, business owners and anyone who has to work with someone difficult.
Save your seat
About twenty seconds. The replay goes to everyone who registers.
Nothing is sold during the hour. Unsubscribe any time.
Someone is good at pressing your buttons
Everyone has a Dave.
Mine was a guy I'll call Dave. People arranged their schedules to avoid working with him. The first day I spent with him I watched him hand a coffee back to a server twice without a please or a thank you, until she walked out nearly in tears.
I had a whole committee meeting running in my head and I hadn't said a word out loud.
Yours might be a manager, a colleague, a client or someone at your dinner table. You've tried being patient, you've tried saying nothing, and you've probably tried saying something and watched it go sideways.
Here's the part nobody says out loud. You're waiting for them to change, and they're waiting for you.
In the hour I'll tell you how it ended with Dave, and I'll hand you the drill that got me there.
An analogy from my day job
If you'd never been trained on an engine fire, you wouldn't think something was wrong with you.
You'd feel the startle and you'd probably handle it badly, and you'd know exactly why. Nobody drilled you. I fly for a living, so that's the comparison I reach for, and the point has nothing to do with aeroplanes. We train hard for the emergency almost nobody meets and we train nothing at all for the one that shows up in the hallway every week.
Engine fire
Trained in the sim until it's automatic. Nobody expects you to invent it in the moment.
Reaction
Simple enough to remember under pressure. It never changes, so you always have somewhere to go.
Where the training money goes
Every industry does this. We train the rare emergency and skip the one that happens every week.
on the emergency almost no one meets
and the person who's gone quiet on you
Your version is probably the same. Days of training on the software and nothing at all on what to do when someone questions you in front of the team. Fifty years of teamwork training taught all of us what good looks like. Nobody ever drilled how, and that's the gap this hour is for.
The drill
Three steps you can run in the car, before the meeting, after the argument.
Most advice tells you to be humble, communicate better and stay calm. Nobody tells you how. This is the how, and you'll run it on your own person before the hour is over.
Something's off
The heat in your chest, the tight jaw, the here we go again. Your body fires before you've decided anything, and that's the one place in the whole pattern where you still get a choice.
Say it
Out loud or in your head. Three words, and nothing to do with rank. It's the decision to focus on what's yours rather than on fixing them.
Find the move
One principle from five. Curiosity, humility, ownership, support or courage. Take it, read what comes back and if it didn't land, go again.
Did I take an intentional step toward one of those principles? If yes, I led.
You'll do it, not just hear it
You'll run the drill in the app, in the room, on your person.
Co-Pilot is the app that walks you through the four steps when you're actually heated, which is the moment the drill is hardest to remember. Everyone downloads it live and we run the first rep together.
So the second time you run it, in real life, with the person you came here thinking about, it won't be the first time. It'll be a repeat.
Your week in Co-Pilot
Who this is for
If any of these sound like your week, you're in the right place.
You got promoted for being good at the work
Nobody handed you anything for the people part, and that's the part that's hard.
One person drains the whole week
You rehearse conversations in the car and they still don't go the way you planned.
You run a business and you absorb all of it
Staff, clients, suppliers. The friction lands on you and there's nowhere to put it.
You go quiet when you should speak up
Then you replay it for three days wishing you'd said the thing.
You fire back faster than you mean to
You're not proud of it, and apologizing afterward is getting old.
There's someone you can't challenge
Seniority, a title or just history. Either way the conversation never actually happens.
Three moments you already know
Swipe ›I was told to be humble, curious and a good team player. Nobody ever showed me how.I was twenty eight, sitting in a leadership course my employer sent me on. The instructor said a good leader is humble, so I put my hand up and asked how do I be humble. Everybody laughed. Nobody answered.
For most of my career I knew what good looked like and had no idea how to get there. People told me I was rude. They told me I was arrogant. My intentions were good and my impact was something else entirely, and I couldn't see the gap between the two.
The hardest person in my life was my dad. I'll tell you what happened when I finally stopped waiting for him to change, because that phone call is where this drill came from.
What you walk out with
You're not leaving with notes. You're leaving with a rep.
- The drill, run once on a real person while you're still in the room
- A plain explanation of why you react the way you do, which is not a character flaw
- The one question that interrupts the pattern faster than anything else
- Language for the conversation you've been avoiding
- Thirty days of Co-Pilot free, so the drill is in your pocket when it counts
Picking your move
Before you register
Fair questions.
Do I need to be a pilot?
No, and most of the room won't be. It's mainly new managers, team leads and business owners. Flying is my day job and it shapes how I teach, which is like an instructor handing you the controls rather than a lecturer talking at you. The drill itself is about people, so it works the same whether your difficult person is a colleague, a client or your brother in law.
Will it be recorded?
Yes, and the replay goes to everyone who registers. Showing up live is better because you run the drill with the room, and that's the part people say changed things.
Will I have to talk or turn my camera on?
No. You'll type a couple of things in the chat if you want to, and nothing gets shared with the group unless you choose to share it.
Is this a pitch?
Nothing is sold during the hour. At the end I mention a Clarity Call for anyone who wants help applying this to their situation, once, and that's it.
What's the catch with the free app?
There isn't one. Everyone gets thirty days of Co-Pilot free, it's 8.99 USD a month after that and you can walk away at any point.
Are you ready to
take the lead?
Friday October 16, 12pm Eastern, 1600Z. Sixty minutes, no cost, and you'll have run the drill once before you close the laptop.
Save my seatReplay included. Nothing sold during the hour.